Customer Support
Need help with a book purchase, audiobook download, or billing question? Contact Beck-Publishing directly.
Contact Beck-Publishing
Customer support is handled by David Beck. Email your question and we will follow up at the address you use to contact us.
davidbeck@beck-publishing.comInclude these details
- The product and where you purchased it.
- The email used at checkout and your order or receipt number, if available.
- A description of the issue, including any error message.
Please do not send card numbers, security codes, or passwords.
Read our Privacy Policy for details about information shared with support.
Help with your purchase
Download or playback help
If a purchased audiobook download is missing or a file will not play, email us with your order details and the device or app you are using.
Billing and order questions
For questions about a direct Beck-Publishing purchase, a duplicate charge, or a refund request, contact us so we can review your order.
Amazon paperback and ebook orders
For delivery, Kindle access, billing, or returns on an Amazon purchase, use the order-help options in your Amazon account. For questions about the book itself, email us.
Silent Bones audio preview
The short Chapter 1 preview is free to listen to and download. The full audiobook and ebook require purchase. Audiobook purchase availability is shown on the book page.
View Silent Bones